Privacy Policy

Last Updated: 2/15/2026

At EasyDaktar, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website and use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book an appointment, or communicate with us.

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Application or when you choose to participate in various activities related to the Application.
• Health Data: We collect health-related information that you provide when booking appointments, such as symptoms, medical history, and previous treatments, solely for the purpose of facilitating your healthcare services.
• Derivative Data: Information our servers automatically collect when you access the Application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Application.
• Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device's camera, microphone, storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
• Geo-Location Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services (finding nearby doctors/clinics).

2. How We Use Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

• Create and manage your account.
• Process appointments and send appointment confirmations.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Generate a personal profile about you to make future visits to the Application more personalized.
• Monitor and analyze usage and trends to improve your experience with the Application.
• Notify you of updates to the Application.

3. Sharing of Information

We share your information with healthcare providers (doctors and clinics) you choose to book with to facilitate your medical care.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Account Deletion

You have the right to request the deletion of your account and personal data at any time. To request account deletion:

1. Log in to the Application and navigate to Settings > Delete Account.
2. Alternatively, you can visit our Account Deletion Page to initiate a request.
3. You may also contact us at support@easydaktar.com with the subject line "Account Deletion Request".

Upon receiving your request, we will deactivate your account and delete your personal information from our active databases, subject to our legal obligations to retain certain data (e.g., for medical record-keeping compliance).

5. Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at: